Potwora Agency...Auto, Homeowners, Commercial, Health, & Life

Linda M. Potwora, CIC
Owner

Email: Linda@potwora-agency.com

Linda has over 35 years experience in the insurance industry and obtained the prestigious Certified Insurance Counselor (CIC). This designation is an undisputed professional credential for insurance agency and company personnel who have attained comprehensive knowledge in the subject matter of their field and have completed the five institutes that comprise the CIC program, including: Agency Management, Commercial Casualty, Commercial Property, Life, Health and Personal Lines.

Linda is also a Member of BNI, where she is the on the auxiliary committee and was past President and Mentor coordinator.

Linda is also a member of The Evans / Brant Chamber of Commerce where she was past President

Lisa Grimaldi
Office Administrator

lisa@potwora-agency.com

Lisa joined the agency in October, 2009, with over 19 years of sales and award winning customer service experience.

Due to our expanding lines and increasing customer base, we felt that it was important to continue to provide our customers with the world class service they have always enjoyed. Lisa is here to ensure that we continue to exceed our customer’s expectations!

Previously employed as an Account Coordinator for the Buffalo and Rochester regions at the Donna Karen Company, Lisa then worked with Swagelok for over 12 years. Swagelok serves distributor’s world wide and is headquartered in north eastern Ohio. Lisa lived in Ohio and traveled back home to Buffalo every weekend for over a year.
She is very happy to be home with her family and friends and working with the great team at Potwora Agency.

Please make sure next time you are in the office you stop by so she can meet you!

Barbara Schaefer
Associate Agent

Email: BarbaraS@potwora-agency.com

Barbara joined us in March 2007 with over 4 years of insurance sales experience. Barb always has her customer and prospect’s best interests in mind. She offers the best products and solutions at the best possible price.

Additionally, Barb is a Certified Instructor for National Traffic Safety Institute offering the Defensive Driving Course at Potwora Agency one Saturday each month. Give us a call for the class schedule and start enjoying the savings on your auto premium and if necessary reduce points on your license now!

Barb is very mobile and works around her customer’s schedule, meeting clients where it is most convenient for them.

Erica Michalczak
Associate Agent

Email: Erica@potwora-agency.com

Erica has been with the Agency for over 5 years, and has a total of over 8 years Insurance experience. Erica specializes in all aspects of personal lines and is always willing to go above and beyond for all of our customers.

In addition to working at the agency every Saturday and Thursday evening she if very busy taking care of her Husband and 9 year old daughter along with many other outside activities she is involved in.
If we’re open Erica is here!

Laura Dentice
Part Time Customer Service Specialist

Laura@potwora-agency.com

Laura has been with the Agency for over 5 years and is available to help address customer needs and changes quickly and efficiently.
Laura is also Co-Director of Southtown’s Catholic Pre School in North Evans where she has been teaching for over 25 plus years!

Laura is a life long member of St. Vincent DePaul Church where she is very active in planning the St. Joseph’s Day Table and annual Lawn Fete. Laura and Husband Jack were honored with “Couple of the Year” award for their parish from the Arch Diocese of Buffalo.

Just recently they also received an award from Ralph Wilson for being season ticket holders of the Buffalo Bills for the past 20 years!

Carolyn Schiedel
Customer Service Specialist

Carolyn@potwora-agency.com

As a former Office Manager for contracting firms as well as the Evans-Brant Chamber of Commerce, Carolyn brings a wide range of knowledge and experience to our agency.

She has been with our office for 1½ years and is happy to assist in any way to help make your experience at Potwora Agency a pleasant one.